Due to the uncertainty with air travel, we are allowing our customers whose flights are still operating the flexibility to make voluntary changes either by using BA.com, via The Engagement Centres, or via their Travel Agent. The below guidelines allow any customer travelling on an operating LHR BA service from Monday 11th July 2022 a free change (subject to rebooking allowance). The options are in line with what is currently offered on BA.com for direct customers as CB4D (customer booking for disruption) has been activated.
Update 7 – 25 July 2022
For customers with a BA-125 ticket issued for any booking that contains at least one BA mainline operating flight which is still OPERATING
Route affected |
Any BA mainline flight |
Airports Affected |
LHR – all BA operated flights from LHR (LH+SH) |
Tickets issued by |
Up to and including 10 July 2022 |
Ticket travel dates |
11 July up until 25th July 2022 inclusive (This includes customers with a LH-SH connection, i.e. JFK-LHR-CDG) |
Rebooking Allowance |
For new travel inside -14/+180 days |
Origin/Destination/Stopover Changes |
Only a change of airports in the same point of origin/destination |
Refunds Allowed |
No – unless fare rules allow |
Redemptions included |
Yes |
Available for Trade |
Yes |
Important Information |
|
Update 6 - 23 July 2022
For customers with a BA-125 ticket issued for any booking that contains at least one BA mainline operating flight which is still OPERATING
Route affected |
Any BA mainline flight |
Airports Affected |
LHR – all BA operated flights from LHR (LH+SH) |
Tickets issued by |
Up to and including 10 July 2022 |
Ticket travel dates |
11 July up until 25th July 2022 inclusive |
Rebooking Allowance |
For new travel inside +/-180 days |
Origin/Destination/Stopover Changes |
Only a change of airports in the same point of origin/destination |
Refunds Allowed |
No – unless fare rules allow |
Redemptions included |
Yes |
Available for Trade |
Yes |
Important Information |
|
Update 5 - 22 July 2022
For customers with a BA-125 ticket issued for any booking that contains at least one BA mainline operating flight which is still OPERATING
Route affected |
Any BA mainline flight |
Airports Affected |
LHR – all BA operated flights from LHR (LH+SH) |
Tickets issued by |
Up to and including 10 July 2022 |
Ticket travel dates |
11 July up until 25th July 2022 inclusive |
Rebooking Allowance |
For new travel inside +/-180 days |
Origin/Destination/Stopover Changes |
Only a change of airports in the same point of origin/destination |
Refunds Allowed |
No – unless fare rules allow |
Redemptions included |
Yes |
Available for Trade |
Yes |
Important Information |
|
Update 4 - 14 July 2022
For customers with a BA-125 ticket issued for any booking that contains at least one BA mainline operating flight which is still OPERATING
Route affected |
Any BA mainline flight |
Airports Affected |
LHR – all BA operated flights from LHR (LH+SH) |
Tickets issued by |
Up to and including 10 July 2022 |
Ticket travel dates |
11 July up until 25th July 2022 inclusive |
Rebooking Allowance |
For new travel inside +/-180 days
If rebooking BA*Codeshare as part of the same itinerary, must rebook onto a BA* same codeshare carrier as original on the same routing into the same class as original |
Origin/Destination/Stopover Changes |
Only a change of airports in the same point of origin/destination |
Refunds Allowed |
No – unless fare rules allow |
Redemptions included |
Yes |
Available for Trade |
Yes |
Important Information |
|
Update 3 - 14 July 2022
For customers with a BA-125 ticket issued for a BA mainline operating flight which is still OPERATING
Route affected |
Any BA mainline flight |
Airports Affected |
LHR – all BA operated flights from LHR (LH+SH) |
Tickets issued by |
Up to and including 10 July 2022 |
Ticket travel dates |
11 July up until 25th July 2022 inclusive |
Rebooking Allowance |
For new travel inside +/-180 days |
Origin/Destination/Stopover Changes |
Only a change of airports in the same point of origin/destination |
Refunds Allowed |
No – unless fare rules allow |
Redemptions included |
Yes |
Available for Trade |
Yes |
Important Information |
|
Update 2 - 13 July 2022
For customers with a BA-125 ticket issued for a BA mainline operating flight which is still OPERATING
Route affected |
Any BA mainline flight |
Airports Affected |
LHR – all BA flights from LHR (LH+SH) |
Tickets issued by |
Up to and including 10 July 2022 |
Ticket travel dates |
11 July 2022 up until 25th July 2022 Inc |
Rebooking Allowance |
For new travel inside +/-180 days Rebook onto a British Airways operated service on the same routing into the same class as the original flight or lowest available in the same cabin.
For new travel outside +/-180 days Rebook onto a British Airways operated service on the same routing into the same class as the original flight only |
Origin/Destination/Stopover Changes |
Only a change of airports in the same point of origin/destination |
Refunds Allowed |
No – unless fare rules allow |
Redemptions included |
Yes |
Available for Trade |
Yes |
Important Information |
|
Update 1 - 13 July 2022
For customers with a BA-125 ticket issued for a BA mainline operating flight which is still OPERATING
Route affected |
Any BA mainline flight |
Airports Affected |
LHR – all SH flights |
Tickets issued by |
Up to and including 10 July 2022 |
Ticket travel dates |
11 July 2022 up until 25th July 2022 Inc |
Rebooking Allowance |
For new travel inside +/-180 days Rebook onto a British Airways operated service on the same routing into the same class as the original flight or lowest available in the same cabin.
For new travel outside +/-180 days Rebook onto a British Airways operated service on the same routing into the same class as the original flight only |
Origin/Destination/Stopover Changes |
Only a change of airports in the same point of origin/destination |
Refunds Allowed |
No – unless fare rules allow |
Redemptions included |
Yes |
Available for Trade |
Yes |
Important Information |
|
Update 1 - 11 July 2022
For customers with a BA-125 ticket issued for a BA mainline operating flight which is still OPERATING
Route affected |
Any BA mainline flight |
Airports Affected |
LHR – all SH flights |
Tickets issued by |
Up to and including 10 July 2022 |
Ticket travel dates |
11 July up until 24 July 2022 (Inc) |
Rebooking Allowance |
For new travel inside +/-180 days Rebook onto a British Airways operated service on the same routing into the same class as the original flight or lowest available in the same cabin.
For new travel outside +/-180 days Rebook onto a British Airways operated service on the same routing into the same class as the original flight only |
Origin/Destination/Stopover Changes |
Only a change of airports in the same point of origin/destination |
Refunds Allowed |
No – unless fare rules allow |
Redemptions included |
Yes |
Available for Trade |
Yes |
Important Information |
|
11 July 2022
For customers with a BA-125 ticket issued for a BA mainline operating flight which is still OPERATING
Route affected |
Any BA mainline flight |
Airports Affected |
LHR – all SH flights |
Tickets issued by |
Up to and including 10 July 2022 |
Ticket travel dates |
11 July 2022 |
Rebooking Allowance |
For new travel inside +/-180 days Rebook onto a British Airways operated service on the same routing into the same class as the original flight or lowest available in the same cabin.
For new travel outside +/-180 days Rebook onto a British Airways operated service on the same routing into the same class as the original flight only |
Origin/Destination/Stopover Changes |
Only a change of airports in the same point of origin/destination |
Refunds Allowed |
No – unless fare rules allow |
Redemptions included |
Yes |
Available for Trade |
Yes |
Important Information |
|